AV Moving

I would definitely recommend AV moving for your moving needs. Salesman was responsive and worked with us to schedule the moving date and provided us all the information we needed up front, unlike another company that I called. On moving day, they called to let us know they were almost there and went quickly to work, staying friendly and chatting with us the entire time despite the brutal temperature. They got the job done in four hours, which was faster than I expected and even offered to setup and place furniture, even though they didn't need to. Needless to say, we left a generous tip and were grateful that they made the process as painless as it could be.

Service cost: $5150

The guys from AV Moving turned up late but not their fault, they timely left for our house but traffic was awful. We can only say that these guys are the best, really great people and did an excellent job, nothing was too much trouble. Very professional, they worked very fast and got the job done before the agreed time. The quoted price was very competitive; they provided dismantle and reassemble in with the price and also packing materials. When we got to our new home, they were just as professional putting boxes and furniture in the right place. There was no damage to any of our belongings. We would definitely recommend this company. Well done guys!

Service cost: $6350

I've moved 4 times in the past year, most of the time with different companies but I just had the greatest move on the last week with AV Moving. They gave us a very accurate estimate over the phone and help us plan our move. Soon their long dispatcher called us and confirmed the job and went over the details. Thank god they came with extra boxes and moving supplies and actually that we didn't even realize we will be needed! This was a painless move and really had a great time with the movers.

Service cost: $3150

I recently moved with AV Moving from Trenton, NJ to Memphis, TN and was very happy with my move thanks to them. I first spoke with their rep who answered all my questions and got the process started. The visit was very quick and we got a clear cut quotation. Were happy with the price as it was very much affordable! The movers were very clean and extra careful. The packing was so good and they loaded everything very safely. Got help with all the forms from their agent and shortly after everything arrived at my new place in perfect condition. Over all we were pleased with the service and will not hesitate to recommend them.

Service cost: $5740

Recently I have moved to VA from NY. I used AV Moving for the move because they offered me the best price and did not ask for advance payment. The sales rep took all necessary initiatives to execute the move perfectly. The team of arrived on time, they came well prepared. They had a specific plan for my move which was executed perfectly by them. Though they had to deal with so many things and where they had to encounter plenty of fragile items and heavy furniture but still the movers did not panic for a second. They kept their cool, stayed focused and always kept an eye on the deadline. As a result I got a picture perfect move within my budget and within the schedule.

Service cost: $4200

Worst moving company ever.. If I could do less than one star I would, if I could give negative stars I would. We moved cross country and haven't gotten our things and it's 12 days after the date they were supposed to drop it off. No one picks up the phone anywhere but when I called from a different number they picked it up because they thought I was a new customer and maybe someone else they could scam. No one is helpful what so ever and literally told us that they "have no idea where your things are" or when they will be delivered which is pretty alarming considering the valuables they have. Me and my husband have to sit and call every number they have repeatedly for someone to even pick up and then they don't have any answers for where our things are or when they will be delivered. This company either has no regard for their customers or they have no idea what they are doing, I think it's both. My husband has been told by a representative, "Barbara" if that is her name that she doesn't have time to speak to him on the phone, and that she has other work to do when it is her job to help us get our things!! My brother does cross country trucking and it is never delayed 2 weeks unless this company is a scam and just took our things. They had no problem picking it up and getting our money but when it's time to deliver they don't even know where our things are. I would never in a million years recommend this company to anyone. They are a little cheaper but a lot [EDIT], I have no idea how they have good reviews on here, as one other person stated they must have either had family members do it or did it themselves. I recommend to go with well known companies not some random company from new jersey. They'll call you for your money and things but won't deliver, now im stuck without my things in my new apartment. They are very unprofessional since they won't even pick up their company phone and I have to call random numbers in the company to get any update about my belongings, which I have yet to get. It's crazy that they even call themselves a company, their license should be revoked. If you are considered this company because they are slightly cheaper I urge you not to, I would rather pay more to have my things safely and efficiently shipped instead of not being able to get updates about my things whatsoever. They said our things were delayed bc the truck broke down and the driver got the wrong part, why wouldn't they bring it to a mechanic or have someone on the truck that actually knows what they are doing. Once again, DO NOT USE THIS COMPANY FOR ANY MOVE WHATSOEVER, THEY HAVE NO IDEA WHAT CUSTOMER SERVICE IS AND DON'T KNOW HOW TO RUN A BUSINESS.  .

Service cost: $2600

BEWARE. These guys are cheaters and fly by the night outfit. I had them come out the house to do the estimate and after they came to pick up the stuff, they increased the price by 60%. I was quoted 1100 cubic feet during in home estimate and when they loaded the stuff, the loader said it came out to 1600 cubic feet. What is the purpose if in home estimate then? Then during the delivery, all my stuff fit in 1200 cubic feet. I had the delivery guy on video confirming that everything fit less than 1200 cubic feet. Tried to call and email them with video of the delivery guy's statement but these cheaters never called back. On top of that, I lost couple of my boxes and delivered someone else sofa set. Never ever hire these scumbags..

Service cost: $8500

Please spare yourself the frustration and stress of using this company!!  Not only is their customer service awful, but they were contracted my business from Magic Touch Movers (see my review for them as well) and they increased the price per square foot I was "contracted for in writing" through Magic.  I attempted several contacts to get this corrected as I had paperwork that stated I was only to be charged $3.25/sq foot and they refused to honor it.  In fact, what they did was threaten to leave my things in storage at a rate of $300/month until I paid their increase. In addition, Tim the pick up driver, called and asked that I have my family meet him at a different time so "HE" and "HIS"schedule could be accommodated. My family made these arrangements possible and Tim left my brother and 2 children under the age of 5 to sit there and wait for over an hour. Of course, no apology. From there, I had to ask for a copy of the inventory list on 3 occasions and was continually told it was emailed.  I didn't receive it until the day before my delivery. Unacceptable.  Repeated phone calls to Vernia and Mary, resulted in nothing but promises to handle the issues I was having, but I never heard back from either of them.  Once my things arrived, the inventory was short and damaged.  They have lost/stolen 5 boxes, 2 tables, 2 wooden-large candle holders and a bed frame. They also damaged a fan to where it's not even usable anymore and they crushed a lamp and lamp shade that was packed by THEM. I can only imagine how trying to get this refunded will go! Don't waste your time, efforts or money.  You and your belongings will be treated terribly even after you have done them favors to make things easier for them!!        .

Service cost: $1650